Call Us: 03 9598 7888 Contact Customer Service   About Us Sign In Shopping Cart 0 
         

 
 

   
Loading TreeView Menu
 
 
 
 

 
 
Delivery Policy

FOR QUICK DELIVERY - ORDER BY 3:00PM WEEKDAYS FOR 'SAME DAY DISPATCH'

*Same Day Dispatch conditions: All items ordered must be in stock and available to be shipped from our Melbourne location. Excludes public holidays, promotional days and events that attract an unusually high number of orders over a short period of time i.e. first release days etc.

FREE EXPRESS SHIPPING AUSTRALIA WIDE ON ORDERS OVER $150.00

All orders over $150.00 will be shipped free of charge anywhere in Australia AND by Australia Post Express Post service! That's right, anywhere in Australia EXPRESS POST - absolutely FREE!

$9.95 CAPPED PRICE SHIPPING AUSTRALIA WIDE FOR ORDERS UNDER $150.00

If your order doesn't qualify for FREE Shipping you needn't worry as our $9.95 capped shipping still offers you EXPRESS POST on as many items as you like without paying additional shipping costs.

DELIVERY TIMES

Order today by 3pm, get it tomorrow in most places! Order after 3pm today and your order will be dispatched tomorrow.

How does this work? We get pickups each and every business day at 3pm sharp. Every parcel we send is Express Post, no exceptions.

Delivery is next day to:

  • Anywhere in Victoria
  • Sydney Metro and surrounding areas including Newcatle, Gosford etc.
  • Brisbane, Gold Coast and a few busy coastal ports in Qld.
  • Hobart Area and Launceston
  • Canberra
  • Adelaide
  • Perth CBD

Remote areas outside of above, add 1 extra day and very remote areas such as NT, rural Qld, outback WA add a few extra days.

The accuracy of Australia Post meeting these targets is 99%+, so it doesn't always come off perfect but they are pretty good. However we guarantee our part of the deal by dispatching and then rely on Australia Post to complete the delivery..

IN STORE PICK UP (NO NEED TO CLICK!)

Call us on (03) 9598-7888 and we can reserve any product for you for collection at 579 Hampton St Hampton, Hampton. Open 10am to 6pm Tuesday to Friday and 10am to 3pm on Saturday.

OTHER INFORMATION, EXCLUSIONS & CONDITIONS
  • Authority to Leave (ATL): As we are dealing in expensive electronic items, we do not offer the ability to leave orders unattended when not home. All of our parcels are delivered with the requirement of a signature from a responsible person at the premises to accept delivery. If nobody is home at the time of delivery then a calling card will be left by Australia Post requiring you to collect the item from your nearest Post office or Mail centre.
  • Delivery Delays: If a product needs to be placed on back order to fulfil your request or is delayed beyond our control, we will notify you by email. If this occurs you will have the option to request a refund for the affected items.




About Us  |  Contact Us  |  Delivery Policy  |  Warranty & Returns  |  Customer Service  |  Privacy Policy  |  Terms of Service

Copyright 2009 - 2017 Highly Tuned Athletes
Design and e-commerce solution provided by My Online Business.