Returning
an item for Exchange
·
All Returns / Repairs must be sent to:
Highly Tuned Athletes
PO Box 1178
Hampton North, VIC 3188
·
Goods must be packaged for return postage with appropriate
protection and covered by some sort of protective wrap. If an item is sent back with postage labels or
adhesive tape on the outside of the box the request for return will be refused.
We suggest all items are sent Registered Post, as we will not be held responsible
for non-receipt of returns.
·
A Photocopy of the original receipt
must be included with the returned good(s) with a precise description of the
fault.
· please
include a pre-paid self-addressed return Australia Post Satchel. If no satchel
is sent, then postage charges of $9.95 will apply to any return
deliveries.
·
In the case of an incorrect choice (such as wrong size
ordered or wrong colour ordered) the customer is responsible for paying for the
postage of the returned good(s) to and from HTA.
·
Please note: Special orders cannot be returned
for change of mind under any circumstances.
Returning an incorrect
item/order
·
You must advise HTA
via email or phone
(03) 9598 7888 as soon as you notice something is wrong with your
order.
·
If an incorrect product has been sent to you please keep it
in the packaging it came in and in an un-used condition.
Customer Service /
Warranty
Garmin:
1800 235 822
Suunto:
1800 651 872
GoPro: (02) 8520 3208
Polar:
(02) 8310 6960
LED Lenser: (02) 9195 2001
| 
